Through a combination of having the right people in the right places and the use of online and app-based solutions, Skybound UK are always striving to improve and enhance our customer journey. So of course we are delighted to have been recognised in both these fields at the International Adviser Best Practice Awards 2021.
Our aim is not only to provide the best service possible to our clients but to ensure we are constantly challenging what is accepted in terms of client service. Right through the company, we are constantly looking for new ways to enhance our overall proposition.
We stand on the brink of a technological revolution, accelerated by the COVID pandemic, that has fundamentally altered the way we live, work and communicate to one another. Incorporating these digital elements and aligning with our core service offering to clients, is key to being an industry leader.
Every decision we make comes back to the same point – what does this mean for the client. Whether it be assisting an international expatriate to repatriate their assets back to the UK or providing mortgage advice, we place great importance on having the right people and systems in place to provide an integrated, seamless service that is tailored to the individual needs of each Skybound client.
We fully believe that the delivery of top client service does not just come from their Financial Advisor. Whilst our Advisors are our "race drivers", we have an entire technical and pit crew behind them ensuring they can deliver the best possible service to Skybound's clients.
Fiona Neill, Managing Director of Skybound UK said of the awards:
The team and I are delighted to have won two awards and i would like to say a big well done and a thank you to every member of the Skybound team for their efforts in a year which has seen us incorporate new solutions to our client proposition whilst continuing to grow existing areas such as repatriation and retirement planning.
We would also like to congratulate our colleagues from the wider Skybound group in Geneva and The UAE on their awards;
Best Adviser Firm Europe
Excellence In Business Strategy – Europe
Excellence In Investment Planning - Europe
Excellence In Professional Development -Middle East
Excellence In Digital Innovation – Middle East
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